Notifications

MedApp incorporates various notifications to enhance communication and facilitate better user experience. Two significant notification types are:

Daily SMS with Prescription Total

In MedApp, the Daily SMS feature automatically sends a message to patients, providing the total amount for their prescription. This ensures patients are aware of their prescription costs, fostering transparency in medical expenses.

  1. Access the Admin panel and navigate to the ‘SMS Templates’ section.

  2. Click the ‘ADD SMS TEMPLATE’ button.

  3. Keyword: Use ‘DAILY_SMS’ as the keyword for the daily SMS.

  4. SMS body: Compose the message you wish to send to patients, utilizing predefined tags or custom text.

_images/daily_sms_template.png

Reminder SMS

The Reminder SMS function in MedApp allows for scheduled messages based on specific keywords in drug names. You can set up personalized templates and schedule SMS reminders to be sent to patients at designated times. This feature helps in ensuring patients adhere to their medication schedules and follow necessary instructions.

  1. Access the Admin panel and go to the ‘SMS Templates’ section.

  2. Click ‘ADD SMS TEMPLATE.’

  3. Keyword: Specify a keyword from the item name for triggering the reminder.

  4. Alert after: Set the duration after which the reminder should be sent (e.g., 2 hours).

  5. Unit: Choose the unit of time (e.g., DAYS or HOURS).

  6. SMS body: Craft the SMS message using predefined tags for dynamic content

_images/reminder_sms_template.png

When you format the SMS body, you can use these predefined keywords.

  1. {customer_name}

  2. {receipt_number}

  3. {receipt_items}

  4. {discount}

  5. {receipt_total}

Utilize these steps to configure reminders based on specific medications, ensuring timely communication with patients.